Frequently Asked Questions
What we get asked a lot
All of our perfumes have a higher concentration (25%) of the base oil/parfum oil that gives it its lasting power.
This strength is called extrait de parfum and is stronger than eau de parfum (which have about 12% oil) and eau de toilettes (about 5% oil).
Other 'dupes' are typically eau de parfum (EDP) or eau de toilette (EDT).
Our perfumes are all 30ml and pack a punch 💪!
Our perfumes are produced in Spain and Greece by experienced perfume makers with large laboratories and the latest equipment and methods.
We have spent a lot of time researching and testing the absolute best of the best perfumers! We are very proud of our collection as evidenced by all the fantastic reviews.
AND we bottle the perfumes ourselves in our production line here in England. All of our perfumes are packaged in our own brand, registered and IFRA-compliant.
Due to the higher oil content, our fragrances last a minimum of 6 hours with most saying it lasts at least 10-12 hours. Some perfumes may even last over 24 hours!
Best long lasting notes include vanilla, woody notes and patchouli - contact us if you want guidance on perfume or we also sell 2.5ml sample vials for £2.99
Take note to read our blog on tips to make your perfume last longer. Rubbing perfume vigorously (eg. on wrists) reduces how long they last, but a spritz straight after a shower is the best way to smell great for longer!
Yes! All of our perfumes are 100% cruelty free. Click here for our Vegan collection.
Please note, neither us or our suppliers sell to China. To sell cosmetics to China, it is currently a legal requirement to test on animals first, which is why we are against it.
Furthermore, all of our perfumes are fully (International Fragrance Association) IFRA-compliant and safe. All the perfumes are also paraben free and phthalates free.
If you are allergic to perfumes, we do advise caution.
Our most popular bottles are 30ml.
Every one has a higher concentration of the base oil/parfum oil (25%) which is double that of an eau de parfum (EDPs typically have about 12%-15% oil).
We also sell Discovery Sets which contain 3 x 9ml small glass bottles, and 2.5ml sample vials.
We ONLY sell extrait de parfum strength.
If you are not satisfied for any reason, please email us straight away on sales@theparfumclub.co.uk explaining the issues.
We offer a 30 day moneyback guarantee so if you want to exchange or refund then you're covered. We treat our customers how we'd want to treated, so please get in touch and we'll resolve every single problem.
Please note, we have a full returns policy with detailed terms and conditions for transparency.
We have Bundles of 3 and 5 which are really popular for stocking up and saving. You can choose any perfumes you want from our main collections and the discounts are automatically applied.
For an even easier shopping experience, we have created Bundles with dropdown lists for quick and easy ordering.
Yes! Click here for our latest perfume list.
Please note that many perfumes have different versions released - if you're not sure which one we sell, get in touch via email sales@theparfumclub.co.uk or via the contact us form.
The technical bits
Currently, we only ship to the UK.
No, you don’t need to. You can make purchases and check out as a guest everytime.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal details.
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
Please note, orders over a certain amount will qualify for FREE shipping.
There are also Bundles for those looking to SAVE.
We accept payments via Clearpay, Klarna, Paypal and all major credit and debit cards such as Mastercard, and VISA.
If you wish to amend or cancel please contact us as soon as possible and we will try to make changes provided the order has not been dispatched.
Once dispatched, we are unable to cancel an order. Should you wish to return and receive a refund, please note you may be liable to pay for the return delivery.
On the Checkout page, you can type in the discount code and view your savings before paying.
Please note, some codes are limited time only offers, or only work on certain products.
Read the offer terms carefully and/or contact us at sales@theparfumclub.co.uk if you have any questions.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.
We aim to dispatch orders within two working days.
We recommend choosing express delivery with APC who usually deliver next working day but we advise waiting 2-3 working days (excluding bank holidays). A tracking number will be provided.
Please note we DO NOT offer or guarantee Next Day Delivery.
Any parcels delivered by Royal Mail will be tracked. We advise waiting 2-5 working days although Royal Mail do not guarantee delivery times.
